STORE POLICY
At California Black Label, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
We want you to be completely satisfied with your purchase from our store. If you are not happy with your clothing purchase, you may return it within 30 days of the purchase date for a full refund, minus any shipping charges.
To be eligible for a return, the clothing item must be unworn, unwashed, and in the same condition as when you received it. Tags must still be attached and any original packaging should also be included. Please note that we cannot accept returns for custom orders, as they are made specifically for you.
To initiate a return, please contact our customer service team within 30 days of your purchase. We will provide you with a return authorization number and instructions on how to proceed with the return.
Once we receive the returned clothing item and verify its condition, we will issue a refund to the original form of payment within 7 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
If you receive a defective or damaged item, please contact our customer service team immediately. We will provide you with a return authorization number and instructions on how to return the item for a full refund or exchange. Once we have recieved required information requested after your intial notice.
Please note that return shipping costs are the responsibility of the customer, unless the item is defective or damaged. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot be responsible for items that are lost or damaged during transit.
Thank you for choosing our store for your clothing needs. We appreciate your business and look forward to serving you again in the future.
OUR SHIPPING POLICY
How We Do It
This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!
RETURNS
The Small Print
This is your Return Policy Section. It’s a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!
WARRANTY AT CALIFORNIA BLACK LABEL
Our Policy
This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.
PRIVACY POLICY
Trust Us with Your Information
This is your Privacy Policy Section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchase has been completed.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language so they can shop with confidence, time and time again!